Sean Ashby | Owner – Aussiebum
Sensible has been aussieBum’s Technology partner since 2013. They have successfully managed our network infrastructure and provided excellent support in the process. As a SME business they have been instrumental in managing and servicing our internal network infrastructure that has sustained and managed our growth responsibly.
Without hesitation it is their team of technical support professionals who make the all the difference. Whether its making site visits or supporting our numerous ticket requests, they are friendly, open and easy to talk to. When a problem does occur they own the task and are solution driven. Their IT team are highly skilled and proactive to ensure our systems are maintained and running at optimal efficency. Their communication channels allows myself to speak directly with all stakeholders in the company for their IT help support desk to the principals of the company Katherine and Kevin.
The highlight and strength in their business is their monthly site visits …. These site visits provides me the opportunity to connect and discuss any issues I may have, and also my opportunity to talk about where my business is headed. It’s during these vists we have built a strong and trusting relationship that will continue for many years to follow
I highly recommend Katherine and Kevin’s company Sensible Business Solutions to any SME business seeking a partner in technology support and management.