We’ve been discussing work-from-home (WFH) or hybrid working environments for a short while now, and there’s one concern that’s been ever present: how can organisations keep their staff accountable and just as productive outside of the office space? This is a question with many potential answers, but those answers can be broken down into four main categories: equipment, cloud familiarity, clear policy expectations, and closing the gap on social distancing. Let’s break them down one by one.
In regards to productivity, nothing makes it more stable that having the right equipment. Too many employees are relying on old laptops, with unsecured environments and potentially unreliable internet connections. There are also peripheral concerns—lack of additional monitors, non-ergonomic chairs, and so on. These things limit the tools available, slow down productivity, and leave employees uncomfortable and distracted. The University of Utah found that people with multiple (or simply larger) monitors complete tasks 52% faster than those without.
It’s also important to keep your staff cyber-safe. Make sure your team’s computers are equipped with the latest cybersecurity protection software. We also highly recommend setting your team up with multi-factor authentication for additional security. It goes without saying that a cybersecurity breach will have a devastating effect on productivity and your reputation.
It’s important to be familiar with your existing or potential cloud-based solutions. This could range from the known-and-trusted Microsoft Office 365 business suite to a cloud-based data storage solution, or more. If you’re already using Office 365, then we want to highlight one tool in particular: Teams. Teams is more than an instant messaging platform—it also supports video conferencing and recording, filesharing, collaboration, conversations, and more. We’ve noticed a lot of organisations underusing Team’s functionality, and we wanted to highlight it as a powerful tool for your use.
Clarity in Policy and Expectations
One of the easiest ways to improve employee accountability and productivity is to provide clear expectations and a comprehensive policy. For example, we at Sensible have been open about what are Key Performance Indicators are for our WFH employees, and we have provided guidelines for how to go about said work. These policies can be as rigid or loose as your organisation’s culture requires, but they should be clear and widely understood.
It’s incredibly important to stay connected while socially distant. We’ve taken steps to keep our employees socially involved via online ‘huddles’, where we meet and socialize at least twice a day. Sharing this support, recognition, and encouragement has resulted in a noticeable spike in productivity. If your employees feel appreciated and supported, they will support you as well.
These are our tips to keep people productive and accountable in a WFH environment. It’s relatively simple, all things considered, but it’s important nonetheless. If you’re looking for assistance with your technology or hardware needs, Sensible is here and willing to help. Give us a call!