As we are all still trying to understand what the lasting impact of the COVID-19 pandemic will be, many organisations are taking a hard look at their operating costs and looking for potential cuts. Protecting cash flow is vital right now. At Sensible we want to help you implement strategies that can help reduce your IT costs and set you up with a system flexible enough to support your business through the many changes (or pivots) you might be making to position yourselves to thrive through it all. We want to offer you guidance and support through these times, and potentially help you save some money.
Take a look at your current technology solutions. Take stock of everything you are paying for and ask yourself these questions:
• Is this the right system for my business? Does it accomplish all I need it to?
• Are we currently utilising all the tools we are paying for? Can we cut any?
• Do we lack internal processes? Are there ways I can improve efficiency and save our employee’s time?
The easiest way to reduce costs is to get rid of what’s not working. Many companies have a habit of purchasing a new tool or service to meet an immediate need. Little do they know they usually already have a tool that could meet that need, it’s just not being used properly. Here is a free tip: Do you have Office 365? Most companies get this package so they can use programs like Word and Excel, but don’t fully utilise the other apps that come with it. Microsoft teams can easily replace Slack and Zoom, and Sharepoint or OneDrive can do the job of Google Drive and Dropbox. You’re already paying for Office 365, and the tools themselves are more powerful, providing integration of your information and files across all the apps. You might simply need some training or guidance on how to implement these tools into your business processes, and we can help with that.
Is IT your core skill set? Will you ever be as efficient and skilled as a complete team of specialists? Often your time will be better spent doing what you are best at, then wasting countless hours trying to learn an entirely new skill set. Additionally, can you really afford not to do IT the right way? Payroll and training costs alone can be a nightmare. Outsourcing a portion of your IT needs to a 3rd party resource like Sensible can help you simultaneously improve your technology management, and potentially save money. If you’re currently relying on an internal IT manager or a small internal team, are they struggling to keep up with the tsunami of complex and ever-changing technology needs and services? Important competitive projects may be delayed while your team has to complete training, and you become the test environment for their new skills, increasing your risk. Sensible offers a full-service solution for your IT needs, resulting in a higher standard than most organisations can achieve in-house.
How does your current IT resource handle your technology needs? Are you currently working with a “break-fix” style of management, where you pay for problems as they occur whether or not they happened before? Or are you paying a predictable monthly fee for a process that analyses your business, looks for opportunities to improve your staff productivity and tries to prevent problems in the first place? We believe you should engage a provider like us, who trusts their systems to offer you unlimited support for a fixed fee. Those quick fixes add up quickly, and with the right solution, you can eliminate them.
As we are working remotely, it is more imperative than ever to understand how to protect your data. Protecting your finances, your reputation, and your Intellectual property can be costly, mainly if not implemented properly. However, it is even more expensive if you don’t protect them adequately at all. Adhering to compliance regulations can be costly and often means implementing and maintaining a stringent security infrastructure- do you have the expertise to do this most cost-effectively?
We could cover many more steps to take, but these are the areas where we think you can make the most impact on you and your business. If you’re hesitant about tackling this problem on your own, that’s okay! We encourage you to contact Sensible. We can help you identify these problems and guide you on how to solve them. Give us a call!
As end users of Google’s suite of productivity enhancing tools, we all have a right to know that the company is doing everything in its power to protect its billions of users - whether they are working from a desktop, browsing while they are on the go, or working remotely. But what measures do Google have in place to keep all its thousands of users safe and secure in the face of rising cyber crime? How can you be sure that, no matter what device you are using, you stand the best chance of protecting yourself from attack?
With more than one billion people using Google’s search engine on their desktops, and over a billion more accessing it through mobile devices, it is clear that security is – or should be - paramount. Google already claims to protect desktop users with its Safe Browsing service, but what about its mobile users?
With cyber threats ranging from the annoying, such as adware, to the unsavoury – hello spyware - and the downright terrifying (ransomware - we’re looking at you), mobile device users are increasingly demanding to know that they are being adequately protected when using Google’s products, tools and services. Therefore, so as to protect the mind-bogglingly large number of people who are using Google on their smartphones, laptops, notebooks and tablets, Google recently unveiled plans to extend its Safe Browsing service to mobile users - or at least to those who are using Chrome on an Android device.
Whether you regard this as a blatant ploy to get users to switch to Android is something we’ll let you decide for yourself, but the fact is that Google is taking steps to protect its users. Back in August 2014, the company bolstered its Safe Browsing warnings with messages alerting users to unwanted software programs trying to sneak onto their computers by attaching themselves without warning to a legitimate download. In addition, both the Android platform and the Google Play Store have security measures in place to weed out potentially dangerous apps.
However, not every cyber security threat comes from an app or installation so, while Google is doing the right thing by guarding against threats in these areas, there are other issues that require a different means of protection. Enter social engineering, and phishing in particular, which can cause untold harm – such as data or identity theft - to a business or individual.
In order to protect against social engineering, an up-to-date list of malicious websites needs to be stored upon the device – this enables Google to send an alert to the user before they get ambushed. But there are problems with this which Google has had to overcome, not least of which is how to keep the list updated in the face of new threats. Compounding this issue further are factors that are unique to mobile browsing: mobile data speeds can be slow and connectivity patchy, depending where the user is. A fast, stable connection is crucial when the timing of an alert is paramount. Not only that, but using mobile data costs the end user money!
Bandwidth (and battery) limitations mean Google has had to find a way to ensure the data they send to users is as small as possible. Protecting their customers is crucial – but so too is not sapping battery life and data plans. Because this boils down to connectivity and speed factors, a device’s location is now taken into account. For example, if a known phishing scam is only affecting certain locations, only devices that are in that part of the world receive a warning.
Google also prioritises data by sending information on a need-to-know basis - in other words, bigger threats take precedence over more minor issues. They have also designed the software to limit network traffic, and to be as light as possible on memory and processor usage.
Since its announcement in early December, Google is now protecting all Chrome users on Android devices as default, making Safe Browsing part of their Play services from Version 8.1 onwards. Chrome Version 46 is also the first app to initiate Safe Browsing.
How do you know whether you are protected by Safe Browsing mode? Go to your settings in Chrome, and check your Privacy menu.
Google are obviously trying to improve their game, which is great. However, we believe that businesses need as much protection as possible - now. This is why we are constantly researching and testing extra tools and practices that do assist.
How do you know if your small or medium-sized business stands the best chance of survival in the face of a cyber attack or phishing scam? Talk to us today and we’ll be more than happy to share our up-to-date knowledge with you.