What should a good IT provider do beyond the helpdesk?
Here’s a question worth sitting with for a moment: is your IT actually good, or is it just not causing you trouble right now? For a lot of businesses, the honest answer is the second one. The support works. Tickets get logged and solved. Nobody’s furious. On the surface, everything’s fine, and because everything’s fine, […]
Bridging the Gap Between SMBs & IT Service Providers
Do you ever feel that your managed IT service provider is talking a different language? Or perhaps you understand what they’re telling you, but you don’t understand how it relates to your business, your objectives, or your financial year targets. The truth is that technology exists in business to bring efficiency, effectiveness & ultimately, profitability. […]
How to Reduce IT Costs Responsibly
It’s not uncommon for companies to feel that their IT costs are too high. Sometimes this may be due to a lack of value being delivered, or just raw cost in comparison to similar businesses. In either case, a slowing economy forcing many business to look for ways to cut costs only serves to further […]
Cybersecurity for SMBs: What You Need to Know
The average cost of a data breach for businesses is a staggering $4.88 million USD (~$7.24 million AUD). Consequently, nearly 60% of small businesses are forced to shut down within six months after experiencing a cyber attack or breach. Because they are frequently targeted by attackers, small businesses face 350% more social engineering attacks […]
How to Build a Strong Information Security Policy: A Complete Guide
An information security policy is a critical component of any organisation’s cybersecurity framework. It outlines the rules, practices, and guidelines that protect sensitive data from threats such as cyberattacks, unauthorised access, and data breaches. A successful information security policy is more than just a written document – it is a living, evolving framework that […]
What to Look for in Your Cyber Insurance Coverage
What to Look for in Your Cyber Insurance Coverage While cyber insurance is increasingly common among businesses worldwide, adoption rates in Australia are strikingly low. The Australian business adoption rate for cyber insurance is 25% while the global average is about 47%. Low awareness is the biggest reason. That’s why using a comprehensive cyber insurance […]
Managed IT Services Criteria That Every Business Owner Should Look For
Managed IT Services Criteria That Every Business Owner Should Look For Choosing a managed service provider (MSP) isn’t always easy. When everyone boasts about the same services, it can be hard to tell who is really a good fit. The good news is that asking the right managed services qualifying questions is usually enough to […]
Understanding the Differences Between Network Security Vulnerabilities & Threats?
Understanding the Differences Between Network Security Vulnerabilities & Threats? Network security vulnerabilities are weaknesses or flaws in a system that can be exploited. Comparatively, network security threats are the potential events or actions that can exploit these vulnerabilities. Please note that “threats” are not always insidious, they may be accidents or other events that no […]
Non-Malware-Based Cloud Security Threats & What to Do About Them
Enhanced cyber security is one of the primary reasons why 93% of organizations worldwide now store data in the cloud. However, a cloud environment is not impenetrable. While we have discussed cloud malware threats before, there are other cloud security threats beyond malware worth discussing. According to Crowdstrike’s Global Threat Report 2024, 75% of cyberattacks […]