If you’re anything like most small and medium-sized businesses, you’re probably depending on the quality and performance of your technology to help gain a competitive advantage. Yet, you’re probably frustrated by the complexity and rate of change with today’s technology. You may feel overwhelmed and not in control anymore. Without clarity and certainty in your technology strategy, it’s more difficult to make essential decisions like where to start, what to do next, and how to stay up to date with your IT. But what if your IT support company in Melbourne did more than just ensure your technology ran properly, efficiently? What if your IT support included strategic technology guidance customised for your business? You could have your own Chief Information Officer (CIO) that could reduce your risk, helping you make better business decisions and to help grow your business. At Sensible Business Solutions, our focus is small and medium-sized businesses. We start our process by making sure your technology fits your strategy and not the other way around like most IT providers. In over 30 years of working with SMBs around Sydney, we’ve developed systems and defined processes that not only improve the reliability and productivity of our client’s IT, but we’ve also shown them how to leverage their technology to grow their businesses.
To grow, you need to know where your technology is currently at, where you want to go, and how you’re going to get there. We created a unique tool to help our clients with this – the IT Competitiveness Quotient Questionnaire (ITCQ Score). This simple analysis tool measures how your current technology supports the overall productivity and efficiency of your business. It also provides an easy to understand score to help business owners identify technology priorities based on their business objectives. Analysis from your ITCQ score gives you insights and clarity about technology opportunities that can help your business achieve higher productivity, less risk, gain market share, improve margins and run an overall smoother operation.
The combination of Sensible Business Solutions IT expertise, three decades of SMB partnerships, and our wide range of industry contacts will provide your business with technology solutions that will save you time and money. For example, we had a client relying on aging software to run their complex trucking delivery operations. The software was becoming more expensive to maintain and lacked the self-service and mobile features that their clients were demanding. They wanted to replace the software but didn’t have the knowledge of the available options or the time to do the required research. After listening to the client detail their situation, we were able to quickly identify software systems that met their criteria quickly. We then ran a Solution Selection Workshop, to help key stakeholders understand the advantages and disadvantages for each of the software options. This helped our client’s reduce the time and resources spent on making such an important decision on their replacement system.
As a Sensible client, you’ll have a dedicated Business Technology Advisor (BTA) that acts as a virtual CIO – that will get to know your business, your objectives and your processes intimately. And can help reduce the complexity of technology by translating “geek speak”, so it’s easier to understand, allowing you to make more informed, educated IT decisions. Your BTA documents your unique processes, bottlenecks and works with you to customise a technology strategy to fit your current business needs. This is what we call the Sensible Strategic Roadmap. It also includes a regular technology overview of your business and guidance on the business impact of future IT decisions. That’s what Sensible Business Solutions Strategic Guidance is all about.
We aren’t just IT support – we are your business resource.
One way our strategic guidance can deliver immediate impact for your business is by helping to:
The biggest and most common mistake we see SMBs make is wasting valuable time and money on technology they don’t need. With Sensible Business Solutions and your BTA in your corner, we’ll make sure you never spend money on unnecessary IT again. Our Strategic Technology Guidance can also help with:
Sensible’s “Superpowers” of discipline, personal time, systems, and resources combined with our proactive services of strategy, alignment, business impact, and budgeting will make your technology feel invisible. Invisible technology is confidence in knowing exactly where you stand with your technology and your IT support. Let Sensible Business Solutions Strategic Guidance experts show you how the right technology can increase your bottom line.