What would more efficient technology do for your business?
Without reliable technology and IT support, your small or medium business, faces an uphill battle to stay competitive and relevant in your industry.
That’s because the “costs” of inefficient technology like downtime, lost opportunities, manual work, and unskilled IT support, start to add up, cause confusion and indecisiveness on what to do next.
This not only hurts productivity, but makes it more difficult for employees to do their jobs. And lead to frustration that can damage morale and create a more stressful work environment.
All of which impacts your bottom line.
Sensible Business Solutions can:
Dramatically reduce your IT problems and interruptions
The special combination of our Technology Advice, Proactive Onsite Support, Automation Systems, and our Remote Reactive Support Services help reduce technology interruptions as well as the number of incident tickets and the time spent resolving them.
We accurately track the time it takes to fix every incident request.
Over the past 12 months, our measured average resolution time, across our entire customer base is 27 minutes.
The average client that comes to Sensible has experienced a minimum of 1-3 incidents per person per month averaging 3 hours of downtime/interruption.
After working with Sensible, that client’s incidents per person has dropped to less than 1 per quarter and reduced interruptions from 3 hours per quarter to less than 45 minutes per quarter.
The result is not only a massive reduction in time lost and staff frustration but an increase in productivity.
Now multiply that times your total number of employees and just imagine how much time you could save and how much more productive your staff could be.
If you want more from your technology…you need more from your IT provider…
Time and time again, we hear from prospective clients about the lack of responsiveness and professionalism from their IT support.
Whether the issues are major or minor, the consensus seems to center around the reliability of their IT provider.
“Can we depend on this company to deliver solutions when we really need it?”
Does this sound familiar to you?
A prospect recently shared how after experiencing several issues with their IT support, they decided to look for another provider. But due to the urgency of the problem, they gave their provider one more chance, versus vetting another provider.
But after 4 calls, and no response they gave up. And even more shocking, the prospect reported they never heard back from the company again… so much for support.
Sensible Business Solutions delivers a difference you can feel…
Sensible Business Solutions is a family run business that helps small and medium sized businesses in the Sydney area become more efficient and competitive by improving their technology.
We’ve been in business since 1985 and over those 33 years, we’ve developed and honed a Managed Service Solution that starts with getting to know your business.
We listen to your questions, concerns and what you want to achieve. Then help solve your problem by applying our defined processes and best practices to your unique business.
Sensible Business Solutions sole aim is to increase your businesses productivity, reduce your risks, and lower your real costs.
Our comprehensive system uses the most qualified IT experts, effective processes, and technology available to produce predictable results for your business.
This proactive, preventative approach delivers a level of standardisation, documentation, and reporting that helps your business achieve a higher level of certainty, and improves performance, functionality, stability and security.
This is where you’ll feel the Sensible difference…
You’ll know exactly what to expect next and when you can expect it because we continually communicate with you through every step of the process.
In fact, you’ll have your very own Business Technology Advisor (BTA) that schedules regular time to learn about your business, research your processes, and get to know your staff.
Your BTA helps develop a technology strategy that aligns with your business objectives so it delivers the most impact for your business.
That means, in order to achieve optimal performance with your technology, and increase the productivity and efficiency of your staff, you’ll need to:
Find and remove bottlenecks from your business processes
We had a client with a staff of 30 complain how slow internet performance was significantly reducing their productivity.
They were worried about the significant cost to increase their bandwidth or install extra services, because their options were severely restricted due to the location of their business.
After learning more details about the issue, we recommended our SensibleBoost technology.
The special service was installed in seconds and allowed the client to view all internet activity by user, device, and the type of service being used.
Now they could see unauthorised web applications that slowed down legitimate traffic critical to their business, allowing them to identify, prioritise, and enforce internet policies.
This gave the client control and visibility into their online activities that they were lacking and ensured optimal performance when dealing with their clients.
It also increased employee productivity, and saved money by not buying extra services they didn’t need.
Don’t get stuck with yesterday’s technology
Today, with all the complexities and speed of change with technology, it can be difficult to choose from the overwhelming number of IT options available.
As a small or medium sized business, you don’t have the luxury of a bigger budget and the resources of larger companies, but your competition might.
That means you can’t afford to make mistakes buying your technology.
With 33 years of building relationships with a wide range of SMB clients, and our expansive list of strategic partners and business contacts, we can help your business make the right technology choice the first time.
Sensible Business Solutions can help you with:
Reduce manual work, repetitive processes and discover what types of automation can increase your businesses efficiency based on your industry and the products or services you sell
Discover if your business is right for the Cloud with our Sensible Business Solutions Cloud Readiness Roadmap. This readiness audit identifies key issues within your business to be analysed before you migrate to the cloud. This helps you make an informed educated decision so you don’t waste time or money.
Ensure that all your business systems and software are working together and operating at full efficiency.
Maximise productivity with comprehensive hands –on training that gets your employees up to speed quicker with best practices, tips, and troubleshooting advice
Leverage user-friendly technology
Help employees maximise their new technology so they can safely and efficiently work from anywhere on any device
Review your network/internet
Evaluate your current environment and recommend solutions to improve bandwidth, WIFI, data management, connecting multi-site offices, and more
Stay up-to-date with new technology options
Keep current with advancements in technology like Artificial Intelligence that may benefit your business
Protect your business from “bad actors” with the right security for your business
Using Agile business methods we ensure your projects deliver the results you are really after and on time and on budget.
Maximise productivity with minimal wasted effort and expense
Inefficient technology takes… takes your time, your attention, your focus. And it can take your confidence and dictate your actions.
Efficient technology gives…gives your time back, improves performance, and allows you to focus on your business and what you do best. And gives you confidence because you’re no longer worried and preoccupied with your technology or IT support.
At Sensible Business Solutions we call that Invisible Technology. And that’s our goal for each and every client relationship. You run your business and we’ll manage your IT.