If your business relies on Microsoft 365, you may have noticed that on Tuesday, Septemebr 29th, there was a multi-hour outage. Microsoft confirmed via their Twitter account that the “residual issue has been addressed, and the incident has been resolved.” Still, for many, this was a wakeup call to the fact that they need to have a backup form of business communication.
The Covid-19 crisis has forced organisations of all kinds, all over the world, to restructure the way they work. Technology has proven to be the backbone and pivot point of this restructuring process, with organisations transitioning to remote working environments and online services wherever possible. Unfortunately, this kind of transition is almost never a […]
Business communication has come a long way since traditional landline calling. Today, it’s all about internet-based phone systems, aka, VoIP. But before investing in VoIP phones, you need to determine how you plan to deploy them — in the cloud or on-premises. Let’s dig into the differences between the two options. Installation and maintenance On-premises […]