The coronavirus (COVID-19) outbreak is causing businesses around the world to reexamine their operational structure. Companies now need to plan and prepare for employees to work remotely without any interruption to normal business functions, if they plan to stay competitive and productive.
If you find you and your company are facing these decisions, Sensible, will do everything in our capacity to help keep your business running as close to normal as possible.
This might cause some challenges for organisations that don’t have the right technology or structure to support this. It doesn’t help that, during times like these, we see a severe spike in cyber-crime activity because employees are accessing the network from personal laptops and home computers.
Companies who aren’t properly prepared during these times might suffer from possible data loss and unplanned downtime with more associates working remotely, but having a few simple steps in place can help prevent this.
Step 1 – Develop a Remote Workforce Plan To Fit Your Organisation’s Unique Needs
World-wise health pandemics can jeopardise and possibly damage the operations and future of any company, so it's critical to develop a Remote Workforce Plan to help ensure ongoing business processes in a crisis.
IT Professionals and Cloud Solution Strategists can help provide a roadmap that organisations can follow and implement to ensure sustainability, as we have the ability and responsibility to help local organisations, our peers, and our employees survive and thrive in these difficult times.
A professional IT organisation, like Sensible, can help rapidly adjust your business model towards remote work, as well as set up a consistent and effective line of communication with your employees and clients.
Step 2 – Implement a Remote Workforce Plan With a Trusted IT Partner
In the rush to provide remote access, don’t sacrifice cybersecurity or the ability to manage systems and devices in order to get employees up a running. The ability to support users remotely will be essential to ensure smooth operations, especially if users become quarantined due to health concerns. Remote workers need to have clear communication protocols for IT support and for crisis management if they encounter unusual or suspect issues that could be the result of a breach.
Therefore, you not only need a detailed Remote Workforce Plan, but a trusted IT partner to help facilitate that plan and manage all users and networks.
Here is a quick list of items an IT company, like Sensible, can help organisations facilitate a Work From Home (WFH) environment and continue to operate productively:
Organisations with an Office 365 subscription:
Organisations with onsite servers:
Step 3 - Audit Employee Environments
In addition to helping organisations get set up with appropriate Work From Home (WFH) resources, Sensible can provide assistance with assessing and auditing employee environments
There are continual disclosures regarding vulnerable Internet of Things (IoT) devices, and this is an excellent time for employees to take action on securing them with strong passwords and updating their firmware/software to the latest versions.
Consider promoting, or even mandating, the use of a connected home monitoring app before allowing work devices to be connected to home networks. The scan or monitoring will highlight devices with known vulnerabilities, outdated software or firmware, or default passwords that need to be changed.
If your staff are going to use their own home computers, consider mandating CyberSecurity Essentials to protect your systems from malware, etc.
This is a stressful time for all of us, employees and business owners alike. Be the calming and supportive voice in your community. Working closely with your team and a steady IT resource can help you keep operating and keep your team employed. It’s the best case for everyone.
If you need any help or assistance getting your team up and running remotely, please reach out to the Sensible Team at 1300-SENSIBLE (1300-736-742) or you can book some time for chat on our calendar