For those of you that know me, you will know that I am a massive football (soccer) fan. So, when we were approached last year by their Chief Executive, Lyall Gorman, to assist the new Western Sydney Wanderers A-League club with their IT, I was chuffed.
This was a brand new business with no office location, no staff and no football team with the season kicking off in a matter of a few months.
Now look what s happened the impossible!
In their fairy-tale maiden season they finished as premiers of the league and have a fan base that is the envy of any sporting team.
Lyall s executive assistant, Fiona Gibson takes up the story: It was in October last year that we gave our information technology requirements to Sensible Business Solutions. We were a brand new business in a competitive market and we just need our technology to work. Sensible understood our brief, took control and did everything, amidst the whirlwind of moving and fitting out a brand new office in Blacktown.
Kevin Spanner and his team at Sensible Business Solutions designed a full technology solution and undertook the project management of our new infrastructure.
The Sensible Project Team assisted the architects with office design, then set up our internet, network, all our servers, computers, photocopiers, messaging systems, membership photo ID system and scanning equipment. They managed contract negotiations for our phone and internet services, organised third party partners and liaised with site contacts.
We saved time because Kevin and the team were in the background sorting out any IT concerns and it was reassuring to know the expert team were in control. Sensible were given an up & running date and the team worked to enable the smooth operation of the set up so that we could continue business as usual and concentrate on our football operations. It was comforting to know that Kevin and the team were only a phone call away and always contactable.
The Sensible Team facilitated the smooth migration from our temporary office systems to our new environment which included all our email, files, settings and internet connectivity. Sensible effortlessly co-ordinated this medium size enterprise environment with the extra challenges of a mobile workforce that need to connect to key systems internationally. Kevin and the team conducted our site relocation after hours so that we were able to finish work one afternoon and were up and running the next business day in the new environment.
The Sensible team have also been asked to provide an ongoing IT support service for our business, providing help desk and ongoing maintenance functions to keep our systems running optimally. This means that we can concentrate on running a football club and let someone who knows IT the best do the rest.
Sensible made our business their priority, making sure the project ran smoothly. We are glad they are the single point of contact for our entire IT and communications systems.
We like to think, that in a small way, we have helped the Western Sydney Wanderers achieve their amazing success.
Imagine what you could achieve with your business if you could focus on what you do best and have an experienced, full-service IT team with proven systems manage all of your IT operations?
If you would like us to take an obligation free look at your systems, call Sensible on 1300-SENSIBLE.
Kevin Spanner CEO Sensible Business Solutions